The annual Feefo Trusted Merchant accreditation, that recognises the hard-work and excellent customer service that merchants consistently deliver, in the eyes of their genuine customers, has been announced for 2016.

[Feefo are an independent ratings company. They send out a short survey to you when you buy insurance through us. To give you the opportunity to tell us what you think and to allow us to ensure that you are receiving the great levels of customer service that we pride ourselves on].

Businesses that meet the criteria have been accredited as either a 'Trusted Merchant' or a 'Gold Trusted Merchant'.

We are extremely proud to announce that we have been awarded the accolade of Feefo Gold Trusted Merchant 2016.

This award is based upon the data received over the duration of the previous year. For 2016, to become a Gold Trusted Merchant, we were required to receive 100 replies (feedback from customers) or more, with an average Service Rating of between 95% and 100%.

We are proud to say that our service rating is 100%

The ratings and reviews collated by Feefo are verified via sales data, which ensures that only those customers that have genuinely completed a transaction with a business are invited to provide feedback. So we are especially pleased to receive this accolade as it is based upon the views of our customers and not industry judges.

We’d like to thank all our customers for your loyal custom and taking the time to feedback – we are delighted that we have been of great service to you all.

You can see our reviews here #FeefoTrusted